IT conception, operation and know-how from one source
The MERENTIS Managed Services team offers you a complete first-to-third-level service desk, IT operations for the latest technologies in either on-premise or cloud architectures as well as hybrid solutions focusing on client and server.
In addition to this, our IT infrastructure security team provides a well-rounded, well-founded consulting know-how for the strategic planning of integrated IT system environments.
An overview of our services
- Worldwide support in German and English
- Availability of 24x7x52 in up to 21 shifts
- Qualified and certified employees
- Dynamic and flexible processes and quality work
- Continuous improvement processes through self-monitoring and lessons learned
- Adaptability to customer-oriented processes
- Integration into existing trouble ticket system
- Decades of quality-oriented experience
- Detailed documentation and transparency for the customer