Managed Services

IT conception, operation and know-how from one source

Our topics

The MERENTIS Managed Services team offers you a complete first-to-third-level service desk, IT operations for the latest technologies in either on-premise or cloud architectures as well as hybrid solutions focusing on client and server.
In addition to this, our IT infrastructure security team provides a well-rounded, well-founded consulting know-how for the strategic planning of integrated IT system environments.

read more

An overview of our services

  • Worldwide support in German and English
  • Availability of 24x7x52 in up to 21 shifts
  • Qualified and certified employees
  • Dynamic and flexible processes and quality work
  • Continuous improvement processes through self-monitoring and lessons learned
  • Adaptability to customer-oriented processes
  • Integration into existing trouble ticket system
  • Decades of quality-oriented experience
  • Detailed documentation and transparency for the customer